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THE WORK COMP BLOG

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Workers Compensation Appeals Process

A denial of a workers compensation claim by an insurance carrier can be discouraging and frustrating, but these denials happen all the time. We are here to help injured workers get the compensation they deserve, including appealing those denials.
When working on a denial, we fill out a form for the state Industrial Commission (Form 33 — a Request That Claim Be Assigned for Hearing). We provide a statement explaining why the employee and the insurer are unable to agree, we list the doctors you’ve seen and witnesses that should testify on your behalf, along with other information.

It’s not just a denial of a claim that can be appealed. You have the right to appeal any aspect of your workers compensation claim, including,

  • Denial due to technical reasons, the insurer believes the injury is not work-related or is a pre-existing condition,
  • An incorrect calculation of benefits,
  • A disputed permanent partial disability rating,
  • Termination of benefits, and
  • Return to work disputes.

The Industrial Commission requires a mediated settlement conference in most cases. If the parties cannot reach an agreement, we will get ready for your hearing (though mediation may fail, the claim could be settled at any time during the process). We will prepare the evidence, interview witnesses, prepare you to testify and put together the best case we can.
A hearing (which is like a mini-trial) is presided over and judged by a deputy commissioner. The hearings have specific rules and procedures that govern how they are run. After the hearing, both sides have a specific time limit set by the deputy commissioner to take depositions (where witnesses are interviewed, under oath, by attorneys from both sides) from medical and/or vocational experts, plus additional time to submit a written Proposed Opinion and Award. The deputy commissioner makes a decision based on the hearing testimony, depositions and the suggested resolution by each party.

A ruling that doesn’t go your way may be appealed to the North Carolina Court of Appeals.

Though the hearing process can be long and stressful, the reality is workers compensation carriers deny claims they should not have. Hearing procedures are in place to potentially right that wrong. Hearings before a deputy commissioner give you an opportunity to tell your side of the story. We make the most of that opportunity for our clients.

If your workers compensation claim has been denied, contact our office to schedule a free consultation, so we can talk about your situation and your options.

P: 828-252-2852

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FREQUENTLY ASKED WORKERS' COMPENSATION QUESTIONS

Q. How long do I have to file a workers’ compensation claim?

A. As soon as possible, you should file a Form 18 (Notice of Accident or Injury) with the Industrial Commission and employer informing them that you wish to make a claim. While N.C. law requires this Form 18 to be filed within thirty (30) days, an absolute time limit of two (2) years may be applicable to your claim depending on the facts. After your claim is settled, time limits also exist for reopening the case.

How do I pay my lawyer?

All charges for legal services must be approved by the IC. Generally, lawyers charge a 25% flat fee for their services on WC cases. This fee is payable only if: Your claim is successful; and The IC approves the fee. Most lawyers also charge for copies, medical records received from medical providers, long distance calls and other expenses of handling your claim. These costs are usually owed whether or not your claim is successful.

What benefits can I receive under WC?

The employer is normally responsible for any medical expense your doctor feels will make you better. This normally includes prescriptions, medical supplies, TENS units, crutches, braces, physical therapy and any other expenses you would not have incurred but for your injury. These expenses are payable by the employer until the case is settled. While you have a general right to choose your own doctor for treatment, the insurance company retains certain rights to pre-authorize medical treatment. You should never go to a doctor without obtaining insurance pre-authorization. You should also never let an insurance company force their doctors on you without your approval. A rehabilitation nurse assigned by the insurance company does NOT have the right to be in your exam room with the doctor. Lost Wages In N.C., the employer is responsible for paying you only 66 2/3% of your gross average wages, up to a maximum that changes each year....

Q. What type of physical ailments are considered disabling under WC law?

A. The key to the question of whether you are disabled under WC law or not is based on how the physical or mental ailment(s) you have impact your ability to earn money. No exact listing or threshold exists in NC law for what determines a disability. If you are unable to work at the same job you held down before the accident, you are likely disabled under our law. NC law recognizes both physical and mental disabilities.

Q. What if I am able to work after my workers’ compensation injury, but my earnings are significantly less than before my injury?

A. If you return to a job paying significantly less wages than pre-accident wages, you may be entitled to 66 2/3% of the wage differential. Since NC Law is based on actual earning capacity, a loss of ability to make money might be compensable. Claims based on lower earning capacity are difficult to prove and quantify. Most successful claims under this theory of WC Law require testimony from experts in the field of vocational analysis and labor markets.

Q. What if I cannot return to any gainful employment because of my work related injury?

A. If you can never return to any type of work because of your workers’ compensation injury, the Industrial Commission can award lifetime benefits. These benefits can include payment of your compensation rate for the rest of your life, plus future medical treatment associated with your WC injury. If the treating doctor determines you are disabled and never able to return to any work, you should apply for Social Security disability as well as any other applicable private or group disability plan. Since some disability benefits are offset or deducted by WC benefits, you should consult an experienced lawyer to minimize these reductions in net payments to you.

Our Video Library is not closed-captioned.  Instead of embedding our videos, we have created posts for them, where full transcripts of can be found.
Click on the links below to view the video and its transcript.

Workers’ Compensation Overview on Vimeo

Workers Compensation Overview

Workers’ Compensation Injuries and the Complex nature of the law on Vimeo

Workers’ Compensation Injuries and the Complex Nature of the Law

Waiting Periods for Workers’ Compensation Benefit Payments

Waiting Periods for Workers’ Compensation Benefits

NC Workers’ Compensation Elements of Settlement

NC Workers’ Compensation Elements of Settlement

Settlements of Workers’ Compensation Claims on Vimeo

Settlement of Workers’ Compensation Claims in North Carolina

Pre Existing Conditions and Work Comp in North Carolina

Pre-existing Conditions and Workers’ Compensation Claims

NC Workers’ Comp Covers Many Different Kinds of Injuries

NC Workers’ Comp Covers Many Different Kinds of Injuries

Reopening Workers’ Compensation Cases

Reopening Workers’ Compensation Cases

Can’t Return To Work After an Injury

Workers’ Compensation Benefits When You Cannot Return to Work

Specific Traumatic Injuries

Specific Traumatic Injuries Under Workers’ Compensation

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David Gantt and his staff handled my disability claim and they were excellent. I highly recommend him, he is the best in Western North Carolina. Mrs. Kelly Reaves 5.0 stars November 5, 2019

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I was very satisfied with David Gantt’s expertise and knowledge in all aspects handling my case. He dealt with all the paperwork and contacted all necessary providers to get my medical history – it was extremely hassle free! He communicated and counseled me on what to expect – being very forthcoming (he’s a straight shooter)!…

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2019 Google Review

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Very nice and friendly service. They always answered any of my questions. Had a great experience working with them on my disability case. I highly recommend there services! After trying for 6 years and 2 unfavorable decisions, David and his team did a great job representing my case and won. I appreciate there time and…

2019 Google Review

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2019 Google Review

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2019 Google Review

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2019 Google Review

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